This book is well-researched, stays on message, gives marvelous insight, but is deficient. It is droll (it reads like a long research paper and is devoid of any form of humor), repetitive (it introduces characters fully repeatedly, a pet peeve of mine), and has absolutely no insight whatsoever to the daily lives of mashgichim. I find their day-to-day key to any kashrus discussion. It skirts around, but does not fully discuss, Big Five bullying tactics. A far superior, and vastly more entertaining book, is Sue Fishkoff's Kosher Nation, which this book actually reference and footnotes ad nauseum. In the final analysis, reading both books would give one a quite complete picture of the industry. So do that if you want to be in the know. ( )