A hands-on training text that provides an overview of arbitration, from the prehearing phase through the hearing and deliberation of the award. The book answers 100 questions frequently asked by new arbitrators. There is a discussion of evidentiary concepts, which should prove useful for non-attorney arbitrators, who sometimes deal with the evidentiary vocabulary of the legal profession. Learn to provide the necessary ethical disclosures; conduct a preliminary conference; issue prehearing orders; establish a discovery schedule; resolve discovery disputes; deal with attempted delays; preside at a hearing; render an award; and avoid prejudicial conduct.