Clear disciplinary rules set standards of behaviour, give poor performance an opportunity to improve, and ensure that colleagues do not have to cover for them. Inadequate (or non-existent) policies mean problems are tackled far too late, often leading to low productivity, demotivated employees and successful claims for unfair dismissal. Today, new statutory rights for staff to be accompanied to disciplinary hearings, and the recently revised ACAS Code of Practice, make it even more crucial for employers to tackle issues of conduct and capability consistently and at an early stage. This incisive practical guide provides definitive advice on drawing up - and implementing - effective disciplinary procedures.