Richard S. Gallagher
Auteur van How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work
Over de Auteur
Rich Gallagher is an author and expert on management practices and business issues. He is a speaker and commentator on talk radio and in trade publications, and has been an monthly columnist for The Business Journal.
Werken van Richard S. Gallagher
How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work (2009) 27 exemplaren
Great Customer Connections: Simple Psychological Techniques That Guarantee Exceptional Service (2006) 18 exemplaren
What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service (2008) 13 exemplaren
The Soul of an Organization: Understanding the Values That Drive Successful Corporate Cultures (2002) 12 exemplaren
Smile Training Isn't Enough: The Three Secrets of Excellent Customer Service (Psi Successful Business Library) (1998) 5 exemplaren
Computer Visualization: Graphics Techniques for Engineering and Scientific Analysis (1994) 4 exemplaren
Tagged
Algemene kennis
Er zijn nog geen Algemene Kennis-gegevens over deze auteur. Je kunt helpen.
Leden
Besprekingen
What to Say to a Porcupine: 20 Humorous Tales That… door Richard S. Gallagher
Humorous and informative on great customer service.
Statistieken
- Werken
- 12
- Leden
- 90
- Populariteit
- #205,795
- Waardering
- 3.8
- Besprekingen
- 1
- ISBNs
- 25