Wendy L. Patrick

An excellent, practical book on a very important subject. I give this one 5 stars for the following reasons: 1) Well written, easy to read, and engaging; 2) Great examples from the author's professional career which gives it a credibility; 3) There's a lot of books written on communication - all mostly saying the same things. This one has something fresh to say. 4) The FLAG framework (Focus Lifestyle Associations Goals) is easy to remember. 5) The framework is not only useful for thinking about others. It is also an interesting framework for thinking about one's own life and the effect is may have on others; 6) The author draws on an incredible range of research literature in support of her assertions. A important book for everyone.… (meer)