Afbeelding van de auteur.

Don Peppers

Auteur van The One to One Future

23 Werken 677 Leden 7 Besprekingen

Over de Auteur

Bevat de namen: D. Peppers, Don Peppers

Fotografie: Photo by 1to1 Media (Wikipedia)

Werken van Don Peppers

The One to One Future (1993) 198 exemplaren
Life's A Pitch...Then You Buy (1995) 10 exemplaren
Le One to one en pratique (1999) 6 exemplaren
Gerente Um a Um, O 3 exemplaren

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Algemene kennis

Geslacht
male
Korte biografie
Recognized for well over a decade as one of the leading authorities on customer-focused relationship management strategies, Don Peppers is an acclaimed author and a founding partner of Peppers & Rogers Group, the world’s premier customer-centered consultancy.

With co-author Martha Rogers, Ph.D., Don has produced a legacy of international bestsellers that have collectively sold more than a million copies in 18 languages. 

With Extreme Trust, they look to the future once again, predicting that rising levels of transparency will require companies to protect the interests of their customers and employees proactively, even when it sometimes costs money in the short term.

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Besprekingen

Эта книга очень подробно и доходчиво раскрывает суть систем CRM. Прочтите ее, прежде чем вы решите инвестировать хотя бы рубль в приобретение сложных технологических решений.
Эту книгу должен прочитать каждый директор по маркетингу. Кроме того, книга будет полезна студентам, изучающим маркетинг.
Авторы - интеллектуальные лидеры в области CRM, авторы шести книг о маркетинге.

"Если у вас есть время прочитать только одну книгу по CRM, прочтите эту".
… (meer)
 
Gemarkeerd
fedoriv.com | Sep 13, 2012 |
 
Gemarkeerd
IRCPortAuPrince | May 21, 2012 |
Honesty is such a missing piece of the puzzle, so glad to see a book emphasizing honesty. Don and Martha hit in on the head that honesty is so absolute key.
 
Gemarkeerd
Hollie.Pollard | 1 andere bespreking | Mar 21, 2012 |
Happy to read a Marketing book aimed at helping more businesses to tell the TRUTH in advertising and all interactions with their consumers. Honest and integrity has been at the top of my list when creating any and all marketing programs for my retailers. Great read, real case studies and suggestions for any company who already knows the importance or needs to learn.
1 stem
Gemarkeerd
tjzmommy | 1 andere bespreking | Mar 21, 2012 |

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Statistieken

Werken
23
Leden
677
Populariteit
#37,312
Waardering
3.2
Besprekingen
7
ISBNs
66
Talen
7

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