Laurie Windham

Laurie Windham is President and CEO of Cognitiative, Inc., a San Francisco-based consulting firm working with some of the most prestigious e-business and technology companies in the industry. She created the Pulse of the Customer research series, the Integrated Marketing Framework, and the Customer toon meer Advocacy Index, methodologies now widely used by companies to develop effective customer-focused business strategies and marketing programs. She lives in San Francisco, California. toon minder