Failed to get a read connection to the database.

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Failed to get a read connection to the database.

1the_red_shoes
apr 26, 2021, 6:30 pm

The whole site was completely down for me while I got "Failed to get a read connection to the database." Did this happen to anyone else?

2newcrossbooks
apr 26, 2021, 6:36 pm

>1 the_red_shoes: Happened to me as well, but seems to be OK now.

3lilithcat
apr 26, 2021, 6:42 pm

Yes, I was getting that intermittently for a while.

4Nicole_VanK
apr 27, 2021, 12:21 am

Yes, but just once

5aspirit
apr 27, 2021, 8:57 am

A couple of times hours apart for me. Hasn't happened today (yet).

6kristilabrie
apr 27, 2021, 12:21 pm

Sorry for the trouble, all - the database got backed up for a little bit around the time this was posted. Should be okay now!

7surly
apr 27, 2021, 1:41 pm

>6 kristilabrie: Still occurring.

8davidgn
apr 27, 2021, 1:45 pm

>7 surly: Yep, just now again.

9davidgn
apr 27, 2021, 1:46 pm

And again.

10JMK2020
Bewerkt: apr 27, 2021, 1:58 pm

Still occurring.
Need to refresh several times the same pages (I duplicate the pages so as not to lose the informations....)
A lot of windows on LBTh are open
....
6 mn after : it seems OK

11kristilabrie
apr 27, 2021, 2:37 pm

Yes, sorry, same issues. We're monitoring! Thanks for your patience.

12the_red_shoes
apr 27, 2021, 8:36 pm

>6 kristilabrie: I just got the message again, shouldn't this be reopened?

13MarthaJeanne
apr 28, 2021, 3:30 am

The site sometimes - very rarely, actually - goes down. Opening a bug report does not help.

14kristilabrie
apr 28, 2021, 9:32 am

>12 the_red_shoes: You're very welcome to reopen if you like; our sysadmin is actively monitoring our servers for slowness right now, so the outcome will be the same regardless. Thanks for your patience.

15Taphophile13
apr 29, 2021, 1:33 pm

Just had it happen again at 1:26PM.

16MarthaJeanne
apr 29, 2021, 1:53 pm

I had it, too, but another site was also not loading at the same time. A third site did load. So was it LT and *****? Was it my ISP, which for some reason let one through, but not the others? Or was part of the web having trouble that let the UK site work but not the US and German?

17Taphophile13
apr 29, 2021, 3:38 pm

Since the site came back up I've been getting periodic messages:
"This site can’t be reached
www.librarything.com refused to connect."

Was it something I said?

18ulmannc
apr 29, 2021, 4:44 pm

Same problem about 90 minutes ago. Tried again and now I can get in.

19kristilabrie
Bewerkt: apr 30, 2021, 2:28 pm

I'm seeing more problems from about 5pm EST (9pm UTC) so if you get further messages like this—until devs can get a handle on them—I wouldn't be surprised. Sorry for the trouble.

20Nicole_VanK
Bewerkt: apr 30, 2021, 2:17 pm

Can you please add UTC in future. EST is just confusing on an international forum.

21kristilabrie
apr 30, 2021, 2:28 pm

>20 Nicole_VanK: I'll try to remember that, thanks. Updated >19 kristilabrie: at least.

22lorax
apr 30, 2021, 2:52 pm

And when it's actually Daylight Savings Time, EST is confusing for those of us in the US who have to be careful about time zones! "Does she *really* mean EST, even though we're in EDT now, or does she actually mean "Eastern Time"?

23kristilabrie
apr 30, 2021, 4:44 pm

Drat! I thought I was correct, definitely getting my S/D mixed up. Sorry about that.

242wonderY
mei 13, 2021, 7:20 am

Is this related? I'm on my laptop and not able to search the site. I get this message:

www.librarything.com says
TypeError: Cannot read property 'text' of null

25kristilabrie
mei 13, 2021, 8:51 am

>24 2wonderY: I'm seeing the # of searches spike up quite a bit right around the time you posted: is it still failing for you? Is it failing on every search, or only some (if so, any examples)?

262wonderY
mei 13, 2021, 12:16 pm

>25 kristilabrie: Quit the laptop. Will test again this evening or tomorrow.

272wonderY
mei 18, 2021, 10:27 pm

>25 kristilabrie: Finally had a chance to get online with the laptop today and was able to search the site normally.

28kristilabrie
mei 19, 2021, 9:57 am

That's good news! Thanks for the update.