1ManWithAnAgenda
Hi, I just thought to post a message here. My "Connection News" tab never finishes loading. It's just blank with the blue "loading bar". It never has loaded on multiple computers since I rejoined LT in Feb 2019. Is there something I should be doing?
2kristilabrie
I got it only after refreshing the page a couple of times. I'll dig more into this one tomorrow
4ManWithAnAgenda
Thanks - I've tried Microsoft Edge and Firefox
5kristilabrie
>4 ManWithAnAgenda: I'm unable to load your Connection News, as well. There's a timeout error happening, which I believe means that if it doesn't load after a certain time it won't load at all. You'll need to refresh and try again... but it never loads. My own News is loading—on my account and a test one as well—so it's not happening for everyone.
We'll keep digging, and post here with updates. Thanks for your patience!
We'll keep digging, and post here with updates. Thanks for your patience!
6ManWithAnAgenda
I don't know if it was the update or not, but the connection news loaded this afternoon for the first time - thanks!
7kristilabrie
Okay, well that's strange: I had checked your account this morning to see if it was still broken, and just decided to clear your caches and reindex your catalog just in case that had any effect. I didn't notice anything right away, but maybe it fixed something and just needed an extra minute? Glad you're up and running!
I will consider this closed, but please reopen if you have the same problem again.
I will consider this closed, but please reopen if you have the same problem again.