Can't access Change Cover

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Can't access Change Cover

1Bettesbooks
Bewerkt: jun 14, 2021, 12:51 pm

deleted

2kristilabrie
jun 14, 2021, 1:40 pm

Assuming all good?

3alco261
jun 25, 2021, 4:42 pm

>2 kristilabrie: I don't think so. I tried to select a cover from the uploaded choices and nothing is working. The images show up but the little bubble that says "choose this cover?" does not appear and I can't change anything.

4SandraArdnas
Bewerkt: jun 25, 2021, 5:59 pm

>3 alco261: If the hover doesn't work, click on the image to open a full image page and change there

Edit: Scratch that, that doesn't work either right now.

5lyzard
jun 25, 2021, 7:46 pm

I am having the same problem.

6aspirit
jun 25, 2021, 8:07 pm

Reopening the report....

I'm experiencing the same problem. The cover info / edit box won't come up for me.

7newcrossbooks
jun 25, 2021, 8:14 pm

I can still upload covers - but not select from covers that are already available.

Firefox 89.0.1

8lidaskoteina
jun 25, 2021, 8:19 pm

I have the same problem, which I have worked around by right-clicking the image, choosing "Copy image location", and pasting that into the "grab an image from the web" box where you can enter a URL.
But obviously Something Is Awry!!

I'm on 2 different Macs with Safari and Chrome.

9Micheller7
jun 25, 2021, 9:06 pm

I cannot select a cover under change cover menu item. The bubble "select this cover" does not appear. I could upload a cover from the web, save to my photos and then upload it. I see others are having similar problems.

10Bookbee1
jun 26, 2021, 12:34 am

I'm having the same problem with the covers today.

11lizzy50usa
jun 26, 2021, 1:08 am

Also having this problem. I was able to upload a cover but cannot select an existing cover to choose it.

12CharlyMartinO
jun 26, 2021, 8:49 am

Same problem here

13EllenO.Bender
jun 26, 2021, 9:12 am

>8 lidaskoteina: I agree... This started happening to me last night... I am able to click on a current cover, copy the link and use it to add the chosen cover to my page... however, it also adds the same pic a second time to the list available. not good for storage or the total no of duplicate covers in the list...

14lilithcat
jun 26, 2021, 9:13 am

>13 EllenO.Bender:

however, it also adds the same pic a second time to the list available. not good for storage or the total no of duplicate covers in the list...

That is not new behavior; it's always been that way. And a good thing, too.

15tallpaul
jun 26, 2021, 11:45 am

The onhover event is erroring (somewhere in JQuery I think) with the error: "Failed to execute 'querySelectorAll' on 'Document': '#object HTMLDivElement' is not a valid selector."

triggered from here

function si(thisID){
try {
if(thisID.id!=selectedCoverID){
selectedCoverID=thisID.id
coverlocation=$J('#'+thisID).position();
$J('#infoicon').css('left',coverlocation0+'px');
$J('#infoicon').css('top',coverlocation1+'px');
$J('#infoicon').show();clearTimeout(hoverTimer);
}
}catch(err){ mmlog("Error:"+err.message);}
}

I think this
coverlocation=$J('#'+thisID).position();

should be this

coverlocation=$J('#'+thisID.id).position();

maybe

16al.vick
jun 26, 2021, 1:15 pm

same here, using safari. I click on the cover to choose it and nothing happens. So irritating.

17UUCUC
jun 26, 2021, 2:45 pm

I am also having the same problem with changing covers - thanks for looking into this!

18timspalding
jun 26, 2021, 5:00 pm

Thanks for the note. Clearly something in the JS has broken. I'm going to let Chris know about it, as I suspect it's connected to some work he was doing.

19LibraryCin
jun 26, 2021, 9:54 pm

>3 alco261: This is what I'm getting and I just wandered over to see if anyone else had already reported it.

20georgee53
jun 26, 2021, 11:30 pm

>I too am unable to change cover. Had to find image on google and upload it. Long way around and slows us down. Have sent email to LT Info but so far nyet reply. G

21timspalding
jun 27, 2021, 3:19 am

Sorry. You're probably right about the fix, but I can't fix it without Chris' help. I know he's made a lot of JS changes recently, and I don't want to wade in. If he can't get to it tomorrow--it being Sunday--I'll see if I can fix it, and not break something else!

22Antheii
jun 27, 2021, 6:00 am

>21 timspalding: Thanks for the swift reaction Tim !

23elkiedee
jun 27, 2021, 9:02 am

Glad to see that it's not just me, and that it's not a deliberate change.

24conceptDawg
jun 27, 2021, 2:03 pm

Fixed.

25alco261
jun 27, 2021, 2:20 pm

26EllenO.Bender
jun 27, 2021, 3:11 pm

>25 alco261: YAY I can log my books again!!!

27lilithcat
jun 27, 2021, 3:28 pm

>26 EllenO.Bender:

Not being able to change the cover should not have prevented you from cataloguing your books. Did you have some other issue?

28prosfilaes
jun 27, 2021, 5:00 pm

>27 lilithcat: It surely depends on how you catalog your books. If one of the most important things is the cover to you, you may have to put aside a pile of books for cataloging until you can fix that as well.

29LibraryCin
jun 27, 2021, 9:00 pm

Thank you!

30DuncanHill
Bewerkt: jun 28, 2021, 2:59 pm

I can't get a custom cover to display - Custom cover #13187735 on A diary with letters, 1931-1950 it just shews as the little icon with the name of the book.

UPDATE - 18:57 UTC

Well the site just told me that Athena (the goddess? the poster company?) wanted me to sign in, so I closed that tab and opened another. That didn't ask me to sign in, and the picture now displays.

ID number: 13187713
Custom cover #13187735

31conceptDawg
jun 28, 2021, 4:10 pm

>30 DuncanHill: Nothing nefarious. "Athena" is just the name of our development server that the staff and developers use.

Somehow we have a server problem that is occasionally directing traffic to that particular server. We're trying to track it down, so thank you for the report.

32bnielsen
jun 29, 2021, 4:56 am

>31 conceptDawg: Suits you for choosing a server name taken from Greek mythology. The gods are known to interfere in the lives of mere mortals :-)

33kristilabrie
Bewerkt: jun 29, 2021, 10:55 am

>30 DuncanHill: Do you recall when your original message/timestamp was posted, DuncanHill? I'm curious if the problem and athena login prompt you got has anything related to a server blip or something.

ETA: also, did you just upload the cover yesterday, when you were having trouble getting it to fully show? When you say you were seeing just "the little icon with the name of the book", do you mean one of LibraryThing's default "fake" covers was showing instead of the cover you uploaded? Thanks for the extra info. Trying to tease this out as best as possible.

34Nicole_VanK
Bewerkt: jun 29, 2021, 11:42 am

>33 kristilabrie: I can't talk for DuncanHill (obviously) but I got the athena login again yesterday too. Should we keep you folks informed of when that happens? (In itself it just a minor inconvenience - just open a new tab).

35DuncanHill
jun 29, 2021, 6:36 pm

>33 kristilabrie: It would have been a few minutes before the edit.

I uploaded a new cover for A diary with letters, 1931-1950 , and it wouldn't display properly. There's a sort of "error picture" that displays with the title of the work - NOT one of the default/fake covers.

I think I refreshed the page a couple of times, it still wouldn't display properly.

Uploaded the image again (in case the file had got corrupted somehow), had the same problem. On my home page in "Recently added" it was displaying a miniscule square where the cover picture should have been.

Found this thread and thought it was probably a related problem, so posted. The site did seem rather slow while I was doing all this.

Back to the book page, tried another reload, and got the Athena log in - it was in a sort of pop-up near the top of the screen.

Closed that tab, went to another already open at the book, refreshed and the cover was shewing the one I had uploaded second - but the first one also was in the popular covers box. The first one has gone now. My cover is the plain brown cloth one - couldn't afford a copy with a dust-jacket!

Came back here to update. Site seemed to have speeded up again.

Sorry, hadn't realised the original timestamp gets lost when editing a post.

36kristilabrie
jun 30, 2021, 9:46 am

>35 DuncanHill: That's all good information, thank you! And no worries on the original timestamp. I might be able to find it somewhere but much easier to ask you if you remembered. :) Appreciate it.

>34 Nicole_VanK: Yes, if you wouldn't mind letting us know - perhaps we should create a new bug report for it - if you get the athena login prompt. We haven't been able to reproduce it, but it shouldn't be happening nonetheless. I'm noticing from other member's reports that it happens when the site is having trouble. Beyond that, I'm not sure of the commonalities. Would also be helpful to include your operating system, web browser, and exactly what thing you were trying to do before and after the login prompt/s. Thank you!

37kristilabrie
jul 6, 2021, 11:16 am

Note: the broken cover image DuncanHill reports looked like the broken images reported by another user (with the title at the bottom-right of the broken image box), while trying to pass the login captcha earlier last week:



Noting here for continuing investigation.

381666.Coffman.Library
aug 12, 2022, 3:38 pm

I used to be able to change covers in the iPhone App, but now I can't find that option. Is anyone else having this problem?

39kristilabrie
aug 15, 2022, 8:36 am

>38 1666.Coffman.Library: I think you're talking about the old book-edit page jumping into the entire LibraryThing site, where you could then click on the "Change cover" page, is that right? If so, we're looking into a way to add cover-changing capabilities (from existing covers on LT, rather than only uploading your own from the "Cover Explorer" feature) within the App, and we'll announce when this happens.

401666.Coffman.Library
aug 23, 2022, 5:30 pm

>39 kristilabrie: Yes, thank you, that is indeed what I was referring to.