Harvard University returns search failed

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Harvard University returns search failed

1SandraArdnas
jun 20, 2022, 5:27 pm

This has been going on a while. Could someone check whether it can be fixed please

2bnielsen
Bewerkt: jun 20, 2022, 6:30 pm

This one ? (The other is Harvard University Anthropological Literature Library and seems to work fine)

Harvard University (Cambridge, MA) (Harvard)

I think LT has the connection info from here:
https://wiki.harvard.edu/confluence/display/LibraryStaffDoc/Z39.50+access+to+Alm...

but yes, it seems to fail.

ETA: First reported here: https://www.librarything.com/topic/342424

3SandraArdnas
jun 20, 2022, 7:45 pm

>2 bnielsen: Yes, that one. Thanks for linking to the original thread, slipped my mind when I posted

4bnielsen
jun 21, 2022, 1:50 am

I've dropped an email to their helpdesk asking if it is intended. I've also send them a link to this page.
Hopefully it is just a glitch and they can restart the service or boot the server/firewall/whatever :-)

5lesmel
Bewerkt: jun 21, 2022, 5:33 pm

Harvard has user/pass credentials
I tested from MPOW and the z39.50 connection is working fine.
Testing from the edit library sources page works, as well.

6SandraArdnas
Bewerkt: jun 21, 2022, 8:14 pm

>5 lesmel: Strange, I just tried again various searches and they all still return failed search

Edit: Just to make sure Harvard University (Cambridge, MA), not the Anthropological one

7lesmel
jun 21, 2022, 9:54 pm

>6 SandraArdnas: Yep. The Anthro library isn't one of the connections my workplace library has configured. When I search the word zombies via my workplace library, I get 1087 hits. Using the add/edit page for library sources here at LT, I get a successful search. It's not until using the add books search that it fails.

8bnielsen
Bewerkt: jun 22, 2022, 1:31 am

>7 lesmel: I don't think I've seen that combination before (works from the add/edit page when testing, but not from add books). ccatalfo should take a look. I've sent him a message pointing to this thread.

9ccatalfo
jun 22, 2022, 9:10 am

Thanks for looking into this.

It looks as if the z39.50 password had changed - and although i tried updating it from the Edit Datasources page, it doesn't seem to have made it to overcat itself.

I manually updated it in the database and it is working now.

I'll investigate why the Edit Datasources pw update did not get through.

10bnielsen
jun 22, 2022, 9:21 am

>9 ccatalfo: Nice! Thanks for fixing it.