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Who They Were: Inside the World Trade Center DNA Story: The Unprecedented Effort to Identify the Missing

door Robert C. Shaler

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461547,013 (3.63)6
In Who They Were, Dr. Robert C. Shaler, the man who directed the largest and most groundbreaking forensic DNA investigation in U.S. history, tells with poignant clarity and refreshing honesty the story behind the relentless effort to identify the 2,749 victims of the attacks on the World Trade Center. No part of the investigation into the 9/11 attacks has taken as long or been less discussed than the daunting task of identifying the victims -- and the hijackers -- from the remains in the rubble of Ground Zero. In Who They Were, Dr. Robert C. Shaler, former director of the Forensic Biology Department at the New York City Office of the Chief Medical Examiner, tells the inside story of the relentless process of DNA identification and depicts the victories and frustrations that he and his team of scientists experienced during more than three years of grueling work. On September 11, 2001, New York City was unprepared for the mass-fatality event that occurred at the World Trade Center. The Office of the Chief Medical Examiner had to completely reconfigure itself to process and identify the nearly 20,000 remains that would eventually come through its doors. Facing an astonishing array of obstacles -- from political infighting and an overwhelming bureaucracy to the nearly insurmountable task of corralling personnel and supplies to handle the work -- Shaler and his team quickly established an unprecedented network of cooperation among public agencies and private labs doing cutting-edge research. More than a story of innovative science at the frontiers of human knowledge, Who They Were also tells the very human story of how Dr. Shaler and his staff forged important and lasting bonds with the families of those who were lost. He shares the agony of mistakes made in the chaos and unintended misidentifications resulting in the excruciating difficulty of having to retrieve remains from families of the lost. Finally, Dr. Shaler shares how he and the dedicated team of scientists who gave up more than three years of their lives when the rest of the world had moved on had to face the limits of science in dealing with the appalling level of destruction at Ground Zero and concede that no more victims would be sent home to their families. As of April 2005, when the process was suspended, only 1,592 out of the 2,749 who died on that fateful day had been identified. With compelling prose and insight, Who They Were reveals the previously untold stories of the scientists determined to bring closure to devastated families in the wake of America's largest disaster.… (meer)
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It took me quite a number of years to read this book, in part because of the density of the subject matter. Dr. Shaler is part detective, part politician, and all scientist. He is the forensic leader who helped push the identification of the remains of the victims of the 9/11 terrorist attacks to be done by the different levels of DNA gathering available at the time. Since DNA degenerates over time, and heat helps with this decomposition, the decisions he made in the early days of this tragedy were key to identifying as many remains as they could.

The book begins on the morning of the attacks and goes from his realization of the enormity of the task, to the scientific protocols and the companies who owned them that sometimes hampered publication of findings, to the grisly descriptions of DNA samples fused together. And that sort of grisly description can't be helped because of what happened to bodies as they were crushed under the falling towers.

His anguish that he asked his staff to do the impossible is palpable, as is the cost that this work took on them and on him. Additionally, he is limited to whom he can identify because there was often nothing left of a human being.

Thankfully there is both a glossary and an index to the terms and acronyms in this book. The scientific portion was often when I put this book down while I read it through; it was only recently that I only skimmed the scientific breakdown of what test was done through which lab and what it involved and stuck instead with the story. A strong call for the need for science and scientific discovery. ( )
  threadnsong | May 14, 2017 |
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In Who They Were, Dr. Robert C. Shaler, the man who directed the largest and most groundbreaking forensic DNA investigation in U.S. history, tells with poignant clarity and refreshing honesty the story behind the relentless effort to identify the 2,749 victims of the attacks on the World Trade Center. No part of the investigation into the 9/11 attacks has taken as long or been less discussed than the daunting task of identifying the victims -- and the hijackers -- from the remains in the rubble of Ground Zero. In Who They Were, Dr. Robert C. Shaler, former director of the Forensic Biology Department at the New York City Office of the Chief Medical Examiner, tells the inside story of the relentless process of DNA identification and depicts the victories and frustrations that he and his team of scientists experienced during more than three years of grueling work. On September 11, 2001, New York City was unprepared for the mass-fatality event that occurred at the World Trade Center. The Office of the Chief Medical Examiner had to completely reconfigure itself to process and identify the nearly 20,000 remains that would eventually come through its doors. Facing an astonishing array of obstacles -- from political infighting and an overwhelming bureaucracy to the nearly insurmountable task of corralling personnel and supplies to handle the work -- Shaler and his team quickly established an unprecedented network of cooperation among public agencies and private labs doing cutting-edge research. More than a story of innovative science at the frontiers of human knowledge, Who They Were also tells the very human story of how Dr. Shaler and his staff forged important and lasting bonds with the families of those who were lost. He shares the agony of mistakes made in the chaos and unintended misidentifications resulting in the excruciating difficulty of having to retrieve remains from families of the lost. Finally, Dr. Shaler shares how he and the dedicated team of scientists who gave up more than three years of their lives when the rest of the world had moved on had to face the limits of science in dealing with the appalling level of destruction at Ground Zero and concede that no more victims would be sent home to their families. As of April 2005, when the process was suspended, only 1,592 out of the 2,749 who died on that fateful day had been identified. With compelling prose and insight, Who They Were reveals the previously untold stories of the scientists determined to bring closure to devastated families in the wake of America's largest disaster.

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