"The Power of Positive Confrontation explains that there's more to conflict than bullies and wimps. In fact, Barbara Pachter details a wide range of positive, dignified, and effective behavior readers can practice when dealing with life's bothersome situations. Whether it's an overbearing mother-in-law, a freeloading coworker, or the self-appointed political pundit pontificating on Facebook, this book gives readers the tools they need to handle every difficult conversation calmly and effectively. "--