Ready to take your business to the next level? Find out everything you need to know about delivering and receiving constructive feedback with this practical guide. Most of us find it difficult to deliver feedback: no matter how constructive we intend our comments to be, there is always a risk that the other person will feel attacked and react with defensiveness or even outright hostility. Similarly, when it is our turn to listen to feedback, many of us struggle to accept other people's comments and make meaningful changes. However, by making you aware of your strengths, weaknesses and areas for improvement, constructive feedback can increase your self-awareness and self-confidence and give you and your team the added edge you need to succeed. In 50 minutes you will be able to: - Identify the different kinds of feedback and learn when they should be used - Give yourself the best possible chance of success by adapting your approach to the person - Be more receptive to feedback and use it to improve your performance