Revised nineteenth edition of the successful business book on how to deal with the Dutch. The subject of this book is the everyday working culture of the Dutch. It is intended for people from other countries who have contacts with the Netherlands through work or business: incoming expatriates, business people coming here for shorter periods, and those who work with the Dutch on a regular basis, either in Holland or abroad. This book tries to be a light-hearted description and an explanation of everyday Dutch behaviour as it is observed by foreigners encountering the locals in work-related environments, whether just for a few months or for a number of years.