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Assessment Practice in Student Affairs: An Applications Manual

door John H. Schuh

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When Assessment in Student Affairs was first published in1996, readers found a practical context for viewing the power ofassessment across the domain of student services. Since then, JohnH. Schuh and M. Lee Upcraft have received numerous requests formore specific guidance to assessing and communicating the value ofstudent affairs. This manual continues the work begun in theirearlier book and provides a full range of tools for conductingeffective assessments. The authors begin with an overview of the assessment process andthen detail a range of methodologies, approaches, andissues--explaining how to use them and when to recruitexpertise from other campus sources. Drawing from the latestpractice and a wealth of case studies, they discuss: * Qualitative assessment, including how to conduct focusgroups * Quantitative assessment, including how to select and designinstruments * Data collection and analysis, including mailed questionnaires,telephone surveys, and Web-based surveys * Assessing diverse needs, satisfaction, outcomes, environments,cost effectiveness, and accreditation * Specialized assessment studies, including how to reviewdropouts, graduates, academic success, and group educationalprograms * Select programs in student services, including first-yearprograms, recreation programs, financial aid, admissions, residencehalls, college unions, health services, career services, counselingservices, judicial affairs, and Greek life * Organizational and ethical approaches to assessment… (meer)
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When Assessment in Student Affairs was first published in1996, readers found a practical context for viewing the power ofassessment across the domain of student services. Since then, JohnH. Schuh and M. Lee Upcraft have received numerous requests formore specific guidance to assessing and communicating the value ofstudent affairs. This manual continues the work begun in theirearlier book and provides a full range of tools for conductingeffective assessments. The authors begin with an overview of the assessment process andthen detail a range of methodologies, approaches, andissues--explaining how to use them and when to recruitexpertise from other campus sources. Drawing from the latestpractice and a wealth of case studies, they discuss: * Qualitative assessment, including how to conduct focusgroups * Quantitative assessment, including how to select and designinstruments * Data collection and analysis, including mailed questionnaires,telephone surveys, and Web-based surveys * Assessing diverse needs, satisfaction, outcomes, environments,cost effectiveness, and accreditation * Specialized assessment studies, including how to reviewdropouts, graduates, academic success, and group educationalprograms * Select programs in student services, including first-yearprograms, recreation programs, financial aid, admissions, residencehalls, college unions, health services, career services, counselingservices, judicial affairs, and Greek life * Organizational and ethical approaches to assessment

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