Lewis M. Feldstein

This book profiles twelve organizations that have had success in building social capital. It discusses the strengths and weaknesses of the different approaches, with the hope of learning something about what does and doesn't work. The authors find that starting at the small group level, sharing stories, and bridging connections to larger groups all contribute to building communities and organizations that work better. Although reading it in 2014 I can tell that this book is starting to show some of its age (the Craigslist chapter was difficult to read b/c it was so out of date), the ideas are still useful and make me want to know what has been figured out since the book was written.… (meer)