This is one of those textbooks that I've found very useful over and over again. It has clear, simple diagrams, screen caps and directions for just about anybody.

It covers Word, Excel, Access, Powerpoint and Outlook 2002 plus VERY beginning instructions. (turning on a computer, input devices like a mouse and keyboard, software vs. hardware, purchasing/installing/maintaining a computer,etc.)

I've found it very useful to go back to since I don't work with Powerpoint, Excel and Access very much. Every time I need to do something in one of those programs, this book is THE reference book I use to remind me how to do the basic and/or complex tasks that I need to get done.

I give it 4 stars because while the ring binding is great for having the book lay flat, these kinds of books don't "wear" well and the pages will come loose if you aren't careful with it. ( )