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Over de Auteur

Mark Goulston, MD, (Los Angeles, CA) is a top psychiatrist, business adviser, mentor, and international speaker. Author of the bestselling Just Listen and Get Out of Your Own Way as well as other popular books, he blogs for Harvard Business Review, Fast Company, Business Insider, Huffington Post, toon meer and Psychology Today; hosts the "Prison Letters" podcast; and is featured frequently in major media, including The Wall Street Journal, Fortune, Newsweek, Time, CNN, Fox News, and the TODAY Show. toon minder

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Over his career as an organizational consultant, relationship counselor, and hostage-negotiation trainer, Mark Goulston has found what works, consistently, to reach all kinds of people in any type of situation. What it comes down to is “Daring to Care” which is the mission of the global community Heartfelt Leadership that he co-founded.

In his latest book, REAL INFLUENCE, Dr. Goulston along with co-author Dr. John Ullmen have interviewed more than 100 influential people and distilled a 4 step model that they have in common. As he explains, “We are in a ‘post-selling/post-pushing’ world where most people can’t stand to either of these done to them and don’t enjoy when they have to do it to others.” He says, “There is a way to persuade without pushing and that is by positively influencing people, because influence can last a lifetime, whereas persuasion sometimes doesn’t even last until the end of a conversation.”

In REAL INFLUENCE you’ll discover the first step in Dr. Goulston’s and Dr. Ullmen’s model which is to “go for great outcomes.” That is far beyond where people want to go and be, to where and who they could be. It’s about helping people see past a goal to possibility that is often game and life changer.

Mark Goulston is a psychiatrist, business consultant, executive coach, and a hostage-negotiation trainer for the FBI. A bestselling author whose books include “Get Out of Your Own Way” and “Get Out of Your Own Way at Work” and his last #1 international and #1 kindle best selling book, “Just Listen” Discover the Secret to Getting Through to Absolutely Anyone. He blogs or contributes to Harvard Business, Fast Company, Business Insider and writes the “Closing Bell” for C-Suite Quarterly Magazing and the Tribune syndicated column, “Solve Anything with Dr. Mark.” Frequently called upon to share his expertise with the media, he has been quoted in the Wall Street Journal, Harvard Business Review, Fortune, Newsweek, Time, and Reuters; has offered commentary on NPR, CNN, and Fox News; and has appeared on the Oprah and Today shows. He lives in Los Angeles, California.

http://www.actionablebooks.com/author...

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Its really helpful in treating anxiety and depression.
 
Gemarkeerd
Shanzay309 | Sep 16, 2022 |
Solid advice on getting your own crazy under control and working with people when they're doing the same.

Highlight:

F**Ck -> OK procedure
 
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benkaboo | Aug 18, 2022 |
A great book that covers various communication strategies for different situations (not just listening). Quite a powerful book about communication strategies and techniques to deal with a wide range of situations. Very clear, engaging writing. Easy to read and understand. I only wish he linked the ideas more clearly back to the Persuasion Cycle as an anchor (he did that for the 12 techniques but the way that was done was a bit confusing).

What it covers:
• The Persuasion Cycle which explains the steps involved in any type of persuasion (moving people from Resisting => Listening => Considering => Willing to do => Doing => Glad they did => Continuing to do).
• The 9 fundamental rules required to get through to anyone in any situation, including: Move yourself quickly from “oh f#@&” to “ok”, Open up your mind first, Make others feel “felt”, Be interested (not interesting), Make others feel valuable, Help people to exhale emotionally and mentally, Remove dissonance, When all else fails bare your neck, and Stay away from toxic people
• The 12 techniques to secure buy-in at different stages of the persuasion cycle situation. These include: The impossibility question, The magic paradox, The empathy jolt, The reverse play, "Do you truly believe that?", "Hmmmm", The stipulation gambit, Transformational questions, Cooperating side by side, Fill in the blanks, Aim for a "no", and the Power thank you & apology

Book summary at: https://readingraphics.com/book-summary-just-listen-mark-goulston/
… (meer)
 
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AngelaLamHF | 10 andere besprekingen | Jul 31, 2022 |
The core message of this book is sound: getting people to listen to you requires you listening to them. Effective communication requires work to understand the person you are trying to communicate with. Beyond the core message, this book had a lot of practical tips with something of a laundry list feel to their presentation.

I like a lot of the tips, but I sometimes felt the author did not really address the concerns of an average person trying to learn how to listen and communicate better. If you're not like the author -- for whom these techniques seem easy -- it's not clear how you get good at using these techniques. The answer is probably that simple and boring one -- practice -- but the book did not really address or even acknowledge the gap between understanding the techniques and being able to use them.

The author often illustrates his techniques with stories that show what an awesome, wonderful, effective, magnificent communicator he is. It gets kind of annoying.

Overall, not a bad book and I learned a lot from it, but it wasn't quite good enough to be my go to book for recommending to others.
… (meer)
 
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eri_kars | 10 andere besprekingen | Jul 10, 2022 |

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Werken
8
Leden
952
Populariteit
#27,037
Waardering
3.9
Besprekingen
14
ISBNs
49
Talen
6
Favoriet
1

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