Siobhan McHale
Auteur van The Insider's Guide to Culture Change: Creating a Workplace That Delivers, Grows, and Adapts
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Culture Distruptor steps:
1. Diagnosis what's really going on: internally and externally before any changes are made.
Appreciative Inquiry Approach from David Cooperrider:
-inagine 3 years in future and everything is working as it should be, all the issues have been resolved.
-Describe what you see happening
-ask: what is organizations purpose in society? how did this change come about?
-Richard Barrett’s Cultural Transformation Tools (CTT) Values Assessment Survey and McKinsey’s Performance Ethic Survey.
2. Reframe the roles: what are others doing well and poorly, what can be adopted or modified.
-There are three major influences on how we are wired to behave: instincts, personality, and role.
3. Break the patterns
4. Consolidate the gains… (meer)