Ask About button

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Ask About button

1UUC
mei 3, 12:57 am

How do you (1) link an email to this button (2) place this button on the Homepage (i want to make it an Ask The Librarian button)? Thanks in advance

2kristilabrie
mei 3, 7:29 am

The "Ask About This" button automatically sends an email to the main email on your TinyCat account, and you can rename the button on the Detail page Settings: https://www.librarycat.org/admin/settings/detail, unfortunately you can only have that button next to titles on your Search and/or Detail pages. I'm sorry for the inconvenience.

3UUC
mei 3, 9:49 pm

Thanks so much. I have tested the button by clicking it and sending it off without comments but registering a different email as a test respondent. Unfortunately, i did not seem to receive any email in my official in-box. I wonder what i did wrong. The official email is the one placed under "Contacts" in LibraryCat right? Sorry for the trouble

4kristilabrie
mei 6, 7:36 am

Yes, it is the "Email address" under "Main Contact" at https://www.librarycat.org/admin/settings/contactsettings where we send the "Ask About This" notifications, from noreply@librarycat.org.

You'll want to double check your spam/junk folders, try adding noreply@librarycat.org to your Contacts, and/or check with your email provider that emails from librarything.com / librarycat.org are not getting blocked.

Let me know how it goes!