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Bezig met laden... The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you (origineel 2014; editie 2013)door Rob Fitzpatrick (Auteur)
Informatie over het werkThe Mom Test: How to Talk to Customers and Learn If Your Business Is a Good Idea When Everyone Is Lying to You door Rob Fitzpatrick (2014)
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Meld je aan bij LibraryThing om erachter te komen of je dit boek goed zult vinden. Op dit moment geen Discussie gesprekken over dit boek. It is so easy to fool ourselves thinking we are customer-oriented, customer-first approach, blah blah. But most of us are not. This is simple, practical and the best guide for talking to customers. It is very short and very actionable. Anyone building products, talking to customers, part of a startup or want to startup should read this. A GREAT book for startups or testing new product ideas. Takes the Lean Startup and Customer Discovery process and makes it very practical. It's all about the kinds of conversations to have, the kind not to have and how to determine what people mean when they respond. Gives very detailed and practical language you can use and techniques about how to probe for the truth. geen besprekingen | voeg een bespreking toe
The Mom Test is a quick, practical guide that will save you time, money, and heartbreak. They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question and everyone will lie to you at least a little. As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it and it's worth doing right. Talking to customers is one of the foundational skills of both Customer Development and Lean Startup. We all know we're supposed to do it, but nobody seems willing to admit that it's easy to screw up and hard to do right. This book is going to show you how customer conversations go wrong and how you can do better. Geen bibliotheekbeschrijvingen gevonden. |
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Google Books — Bezig met laden... GenresDewey Decimale Classificatie (DDC)658.45Technology Management and auxiliary services Management Executive CommunicationLC-classificatieWaarderingGemiddelde:
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The book is written in a clear and easy to understand style, it is kept short and to the point, with "Rules of thumb" ending each section and actionable items that a founder can follow to validate his assumptions.
To further develop ones proficiency in Customer Development and interviewing, I recommend additional reading such as:
* Steve Blank: The Four Steps to the Epiphany
* Ash Maruya: Running Lean
* Cindy Alvarez: Lean Customer Development
Key Takeaways:
A primary lesson from "The Mom Test" is the emphasis on meticulous preparation and strategic focus. Entrepreneurs must first identify their specific customer segment and then craft three high-impact questions. These questions should be designed to elicit information that can significantly influence their business strategy.
Integrating these insights with Lean Startup principles, such as defining falsifiable hypotheses, can further enhance the value of customer interactions. Fitzpatrick advises conducting desk research beforehand to inform these interactions (where possible)
Conclusion:
"The Mom Test" is more than a book; it's a fundamental shift in how founders should approach customer conversations. By prioritizing preparation, focus, and strategic questioning, entrepreneurs can gain invaluable insights that drive their businesses forward.
In a world filled with polite but unhelpful feedback, this book is a beacon for those seeking honest, constructive customer insights. ( )